Welcome home | Advance

You're about to receive your new puppy, how exciting!

Over the coming days both of you are going to experience big changes, which may sometimes involve feeling nervous and disorientated. With that in mind, help them and make their arrival as easy as possible, so that they can get used to their new surroundings.


Make sure that they will live in a safe place



Remove objects that may cause them harm, for example cables and wires, and be careful about where you keep harmful products.
Remember that they are in a new environment and they will want to explore and play with everything within their reach. For this reason, if you think that some object or other may get damaged, it will be better that you leave it out of their reach.



If your puppy is going to be in a garden or on a terrace unsupervised, make sure that there are no holes or gaps through which they could escape or fall from a height.




The puppy that you have just adopted is identified by the microchip required by law. It is their “ID card”, which means that it is obligatory, and furthermore if they are lost, it is almost the only way of getting them back. 
It is a simple device that the vet implants below the skin, around the neck or withers area. It has a numerical code on which all of your details and those of your pet are stored. 
Remember to update the details on the microchip should any of your personal details change.


It is advisable that you also hang a tag off your puppy’s collar, with their name and your telephone number, in order to find you quickly should your dog get lost. Furthermore, in some autonomous communities it is obligatory.


The law requires you to register your pet in your municipality’s census. What do you need to hand over in order to register your dog?
• Copy of the veterinary passbook
• Copy of your ID card
• Copy of the document proving registration on the Identification of Pets Record (you will be given this when you collect your puppy)
• Fill out the census form and pay the established fee


For the first few days it is possible that your puppy will suffer from digestive upset and that they will not want to eat. This is normal, do not be shocked and help them to get over it by giving them the same food that they were given before they came home with you. Leave the food within reach for around ten minutes and then take it away even if they have not tried it. Don’t leave their bowl full of food for the whole day; it is important that they become accustomed to getting food through you.

How do I change their feed?
Don’t do it in a drastic way. Begin to introduce it after a week, mixing the new with the existing food.

What should they not eat?
• Bones: especially those of birds, because they can splinter and cause stomach or intestinal punctures.
• Sweets: dogs cannot easily digest an excess of sugar.
• Do not overuse snacks: Use them only as a reward during their learning, because they tend to be very fatty.
• Home cooking is not suitable: the lack of certain nutrients will mean that it is neither complete nor balanced, and will not contribute to good growth.



This is the most simple and practical way to educate and communicate with your puppy, and what is more, it encourages them to socialise with other dogs and pets. It is important that through play they learn to respect rules, control the strength of their bite, their bark, their bodily strength and to express their needs through their body language.

Remember that the initiative for beginning and ending play should come from you, which means that you should ignore them if they ask you to play at an inconvenient time. When they have desisted, play with them until when you decide. By doing so, they will learn to respect both your space and your relaxation.